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Evidence Guide: AVIF0020 - Manage human factors and situational awareness in an aviation operational environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AVIF0020 - Manage human factors and situational awareness in an aviation operational environment

What evidence can you provide to prove your understanding of each of the following citeria?

Manage human performance

  1. Pre- and post-operational personal condition is managed to ensure safe and effective performance
Pre- and post-operational personal condition is managed to ensure safe and effective performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual performance when conducting system operations is monitored against workplace standards, procedures and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe task outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe task outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sources of stress are identified and managed to maintain a safe operating environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Limitations to personal performance are communicated to others where necessary to maintain a safe operating environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively

  1. Effective listening skills are applied
Effective listening skills are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Questions are used to gain additional information and to clarify understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate protocols and procedures are followed when using communications systems during routine and contingency operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responses are sought from and provided to others in a timely manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain situational awareness

  1. Continuous monitoring of all critical factors relevant to the safe completion of task is undertaken
Continuous monitoring of all critical factors relevant to the safe completion of task is undertaken

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective visual scan is applied, crew interaction is maintained, and radio, inter-crew communication, traffic information and remote system controls are used appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trends towards unsafe situations are recognised and appropriate corrective action is employed in accordance with workplace procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Breakdown in situational awareness is identified and appropriate corrective action is implemented to regain control

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess situations and make decisions

  1. Operational threats, errors and undesired system states are identified and analysed
Operational threats, errors and undesired system states are identified and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operational risks are assessed and reported in accordance with workplace procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential solutions are identified and control measures are determined and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determined plan of action is communicated and tasks are allocated to others as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan of action is implemented and monitored to achieve optimum outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan of action and implementation process are re-evaluated and amended as required to achieve optimum task outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Extended operational changes resulting from action plan and related risks are monitored and managed to ensure a safe task outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set priorities and manage tasks

  1. Priorities and workload are organised to ensure completion of all tasks relevant to operational safety
Priorities and workload are organised to ensure completion of all tasks relevant to operational safety

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe and effective operation of the remote system is prioritised ahead of competing tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critical events and tasks are anticipated and managed to ensure completion within available time constraints

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

System automation is used to reduce workload and to improve ability to perform mental and manipulative activities safely

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Fixation on single actions/functions is minimised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Degraded human performance factors are identified and appropriate actions are taken to manage degraded performance of self or in others when necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with others in managing situational awareness

  1. Collaboration with others is undertaken to ensure safe completion of task
Collaboration with others is undertaken to ensure safe completion of task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effective and efficient communications and interpersonal relationships are established and maintained with all stakeholders to ensure safe task outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team members are encouraged to participate in and contribute to safe task outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate action is taken in conjunction with others to cooperatively correct any identified unsafe situations that may develop during the task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.